The BMC Remedy IT Service Management solution helps you to have complete visibility into your IT Service mgmt processes such as help desk, change, asset management and configuration mgmt.
Unichronic delivers maximum value for your ITSM investments with our expertise in Remedy implementation and customization. Our consultants follow industry best practices and align with your business goals to help you succeed.
- Digital transformation using BMC Digital workplace solution
- ITSM 9.x,8.x implementation, enhancements and customizations
- Configuration Management (CMDB/ADDM)
- ITSM stack Upgrades & Migrations
- ITIL Process Consulting.
- Third party application and component integrations
Project Implementation process
- Project definition
- System and Workflow Design and Documentation
- Implementation, User acceptance, Deployment and Documentation
- End user and admin training